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1. 如何注册？
点击“注册”成为JOKER96会员并填写所有必填字段。请注意，填写不准确资料将可能导致无法提款或暂停户口。
2. 如何存款？
JOKER96 支持本地银行转账。存款后请填写存款表格。
3. 如何从JOKER96账户提款？
您可以从通过本地银行转账提取现金。
4. 最低存款和提款是多少？
最低存款和提款是30零吉。
5. 存款和提款需要多久时间？
处理时间少于15分钟。
6. 忘记用户名字或密码？
请联络我们全天候客户服务专员。
1. How to register ?
Click on ‘Register’ to be Joker96 member and fill in all the require field. Please take note that filling in with inaccurate details may caused unsuccessful withdrawal/ account suspend.
2. How to make deposit ?
Joker96 support Local Bank Transfer. Please fill in the deposit form after deposit.
3. How do I withdraw funds from Joker96 account ?
You may withdraw funds via Local Bank Transfer.
4. How much is minimum deposit and withdraw ?
The minimum deposit & withdraw is RM30.00
5. How long does it take for deposit and withdrawal ?
It take less than 15 minutes to process.
6. Forget username or password ?
Kindly contact our 24/7 Customer support.
用户协议
以下条款构成了Joker96与其客户之间的协议。
当阁下在注册Joker96，同时被视为同意接受以下使用条款之约束。
1. 当阁下访问Joker96网站并通过我们参与任何互动式线上游戏（统称‘游戏’），即同时被视为同意接受这些条款和条件（‘条款’）的约束。请仔细阅读并确保您完全了解内容并同意接受其约束才能访问游戏。
2. 客户必须年满十八周岁才能下注。Joker96保留随时要求会员提供年龄凭证的权利，并有权暂时冻结该账户直到会员提供资料被核实的文件。
3. 客户有责任确保其用户名和密码保密。如果阁下怀疑这可能不再是这种情况，应该立即通知我们。所有的交易都会根据用户名进行，这将也是阁下的责任。
4. 当阁下的下注被确认后，无法取消或更改下注。
5. Joker96保留取消任何客户或客户组所做出存在蓄意欺诈的任何或全部投注的权利。Joker96保留该投注无效并暂时冻结该账户的权利，若有任何证据表明单独客户或一组客户所进行的一系列投注包含相同的选项。
6. Joker96保留在任何时候由我们绝对酌情决定终止您的账户的权利，若该赌注由任何博彩公司或赌博集团制作或签约，蓄意欺诈Joker96的游戏最大支出。此外，我们保留扣留所有参与此类活动的人的所有奖金的权利。
7. Joker96禁止创建欺诈/伪造身份和您同意不会为自己以外的任何人创建账户。在某些情况下，Joker96保留冻结您账户的余额的权利，因为我们有理由相信您的账户可能被用于欺诈或者洗黑钱的行为，或则以这种方式危害我们所提供的体育/事件投注市场。
8. 为了维持高水平的保安系统，我们将执行随机安全检查并保留交易和投注的记录以保障您的资金。您必须接受我们在进行安全检查时，将可能要求您提供其他文件以验证您是户口持有人。
9. 若您的个人信息或有关账户的财政信息不正确，请务必马上通知我们。否者可能导致您的金融机构拒绝交易。由于您没通知我们变更/更改任何不正确的信息而导致交易被拒绝，我们将不会承担任何交易上的责任。
10. 本条款和条件的参考语言是英语。尽管在翻译过程中小心谨慎，但如果难以理解这些条款和条件的任何条款，只有英文版本才有效。
11. Joker96不允许顾客复制账号（任何货币多过一个账号）。若发现任何顾客复制账号，其账号将被暂时暂停。
12. 使用故意操纵个人详细信息以注册复制账号，可能将会导致终止账户访问或其户口将永久冻结。Joker96保留撤销所有积分红利的权利。
13. 每个红利，优惠和/或特别优惠均须遵守其特定条款。玩家同意阅读及了解所领取的每一项优惠条款。Joker96保留随时取消任何红利或特别优惠的权利。
14. 在发放或批准任何提款要求前，Joker96保留要求顾客提供个人身份证、信用卡/借记卡的正面和背面副本、护照、驾驶执照或近期银行对账单或其它Joker96认为必须和适当的文件，的权利。若您未能遵守任何安全要求，Joker96将保留取消您账户所赢取奖金的权利。
15. 这些条款与条件只是Joker96一般条款与条件的一部分。
16. 这些条款和条件优先于任何通过电子邮件，聊天或电话进行的沟通。
一般促销条款和条件
1. 所有的促销优惠仅限于每个人、家庭、住址、电子邮件地址、电话号码、同一支付账号、电脑（如学校、公共图书馆或工作场所）及共享IP。
2. 我们大部分的促销活动都有流水要求。顾客必须达到流水才能提款。
3. 任何投注在相反两面或和局将不被计算或计算流水。
4. Joker96有权没收一个或一组可疑的共同投注模式客户所导致产生保证盈利和/或保证红利的红利资格、红利金额和任何相关奖金。这种可疑的活动可能在一个或多个账户，包括但不限于在同一件事情/市场/选项所识别的共同投注模式。
5. 若滥用红利，Joker96将有权从客户的账户中扣除红利与所赢取的相关红利。
6. 滥用优惠行为包括但不限于：一个或多个账户在相同的事件/市场/选项中识别的常见或可疑的投注模式，在相同的选项上过多频率或与常规投注模式相比，在短时间内在相同选项上投注的非常不寻常模式等等。
7. Joker96将不承担因会员提供不完整/不正确的资料，而导致礼品或幸运抽奖奖品延迟/无法送到的责任。
8. Joker96保留全权修改，取消，回收或拒绝任何优惠的权利。
9. 管理层保有做出最终决定的绝对权力。
USER AGREEMENT
The following rules form an agreement between Joker96 and its customers.
By registering with Joker96, you are fully agree and accept these rules.
1. By accessing the Joker96 website and by registering through our site to participate in any of the interactive online games (collectively the ‘Games’), you agree to be bound by these terms and conditions (the ‘Terms’). Please read them carefully and make sure that you only access the games if you fully understand the contents and agree to be bound by them.
2. Customers must be at least 18 years of age in order to place bets. Joker96 reserves the right to ask for proof of age from customers and to suspend their account until satisfactory documentation is provided.
3. It is the customer’s responsibility to ensure that their username and security details remain confidential. In the event that a customer suspects this may no longer be the case, they should notify us immediately. Any transactions carried out under the username will be the customer’s responsibility.
4. Customers cannot cancel or change a bet once the bet has been placed and confirmed.
5. Joker96 reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us. Joker96 reserves the right to make such bets void and suspend relevant accounts, if there is evidence of a series of bets, each containing the same selection having been placed by or for the same individual or syndicate of individuals.
6. Joker96 reserve the right to terminate your account at any time at our absolute discretion in the event that wagers have been placed in an attempt to defraud Joker96 or made by or contracted by any bookmaker or gambling syndicate in an attempt to maximize payouts on our Games. Further, we reserve the right to withhold all winnings, as well as the principle, of anyone found to have taken part in such activities.
7. Joker96 prohibits the creation of fraudulent/fake identity and you agree that you will not create an account for anyone other than yourself. In certain circumstances, Joker96 reserves the right to freeze the monies in your account where we have reason to believe that your account may be being used for fraudulent purposes or cheating for the purposes of money laundering or in such a way as to jeopardise the integrity of the sports or events on which we offer betting markets.
8. To maintain a high level of security to protect your funds, we will perform random security checks and keep records of transactions and wagers. You accept that we may demand additional documentation to verify you as the account holder in the event of a security check.
9. If any of your personal account details or other financial information relevant to your Account are incorrect, you must inform us immediately, as failure to do so may result in transactions being declined by your financial institution. We will not accept any liability or responsibility for transactions, which are declined as a result of incorrect details where you have failed to make us aware of any changes/correct details.
10. The reference language of the present Terms and Conditions is English. In spite of the care taken during translations, in case of difficulty of comprehension of any clause of these Terms and Conditions, only the English version will be valid.
11. Joker96 does not permit individual customers to create duplicate accounts (more than one account in any one currency). Any customers found to have created duplicate accounts will have their accounts suspended.
12. Duplicate accounts registration by using deliberately manipulated personal details entries (if detected) may result in the irreversible termination of the gaming account access and account will be freeze permanently. Joker96 reserves the right to revoke all accumulated winnings credited to users.
13. Each bonus, promotion and/or special offer is subject to its own specific terms. The player agrees to read and understand the terms applicable to each bonus they collect. Joker96 reserves the right to rescind any bonus or special offer or promotion at any time.
14. Prior to releasing or approving any withdrawal, Joker96 reserves the right to request from customers to furnish with information such as proof of Personal Identification, front and back copy of credit card/debit card, Passport, Driving License or recent bank statement or other appropriate documentation as Joker96 , at its sole discretion, deems necessary. If you fail to comply with any security request, Joker96 reserves the right to void any winnings in your account.
15. These Terms & Conditions are part of the General Joker96 Terms & Conditions.
16. These terms & conditions prevail over any communication via email, chat or phone.
General Promotional Terms & Conditions
1. All promotions offers are limited to one per person, family, household address, email address, telephone number, same payment account number, shared computer( e.g. school, public library or workplace) and shared IP.
2. Most of our promotions come with rollover requirement. Which means that member will have fulfill the rollover requirement before any withdrawal can be made.
3. Any bets placed on two opposite sides or draw will not be taken into the calculation or count towards any rollover requirement.
4. Joker96 reserves the right to forfeit the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.
5. In case of bonus abuse, Joker96 reserves the right to deduct the bonus and any winnings associated with the bonus from the customer’s account.
6. Promotion Abusive Behavior might include, without being limited to: common or suspicious betting patterns across identical events/markets/selections that could be identified in one or across several accounts, excessive frequency or highly unusual pattern of bets on identical selection(s) in a short period of time in comparison to regular betting patterns, etc.
7. Joker96 will not take responsibility of member provide incomplete/incorrect information, which might result to delayed/ failed delivery for gifts or lucky draw prizes.
8. Joker96 reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
9. All management decisions are final.
Joker96是领先的线上娱乐网站之一，为亚太市场提供娱乐城游戏和服务。在Joker，我们为顾客提供可靠和安全的游戏环境。我们承诺您为您提供行业里领先的游戏产品。
Joker96为其客户提供各种游戏，如真人娱乐场，体育博彩和老虎机游戏。
我们的愿景是提供最好的在线服务，另外我们还提供独特和独家支援保证–每天24小时、每周7天提供服务。我们的客户服务团队支持电子邮件、实时聊天、WhatsApp和微信。客服满意是我们的座右铭。
感谢您选择Joker96。 我们感谢您对我们的信任，我们非常高兴能够努力兑现我们对您的承诺。
Joker96 is one of leading online entertainment website, offering casino gaming products and services Asia Pacific markets. At Joker96, we are providing a reliable and secure gaming environment to our customer. We are committed to providing you with gaming products that is industry leading.
Joker96 offers its customers wide selection of games such as Live Casino, Sports Betting and slots games. Our vision is to provide the best service online we also offer the unique and exclusive support guarantee, which applies 24 hours a day, 7 days a week. Our customer support team is available through e-mail, live chat, WhatsApp and WeChat. Customer satisfaction is our motto.
Thank you for choosing Joker96. We appreciate your confidence in us and it is with great pleasure that we will work diligently to deliver on our promises to you.
